What makes Maven Made different?
When it comes to products, Maven Made is no different from other plant-based lines as we use nontoxic, cruelty-free and organic ingredients. However each product is mindfully made - that means I don't make products when we're stressed, pissed off, tired or feeling funky. I take this seriously. Creating result-driven, conscious and quality products by hand (with no industrial machinery) is vital to putting great products into your hands.
Giving back to the community and speaking truth to accountibility is important and sets Maven Made a part from lots of wellness fluff. Maven Made donates a portion of sales to causes/organizations that are important to the wellbeing (ahem, wellness) of everyone, discusses real world issues on social media, and stands firmly in our experience, identity and learning.
Do you have a storefront?
At this time we don't have a storefront. You can find our goods online or at one of our stockists. Find a list of them here.
You can also find us popping up at markets, workshops and events throughout the year. Find upcoming events here.
A retail/studio space is certainly in the plans, but right now I have a lovely studio in my home in the north side of Richmond.
Can I pick up my order locally?
I don't offer my home studio as a pick-up site (except a few days during December). However I offer local shipping or you are welcome to shop in person at a upcoming pop-up event.
Do you offer discounts?
Maven Made offers online sales througout the year, with the next being our Shop Small Sale 11/29-12/1. I also offer a 15% discount code for signing up for the bi-monthly email newsletter. Sign up online here.
Do you accept returns, exchanges and refunds?
Absolutely. I want you to be completely satisfied with your purchase. Please email hello@MavenMadeRVA.com if you have any issues with your order.
Do you ship internationally?
International shipping is not an option listed during checkout, but I'm open to seeing if we can get an order to you. Email hello@MavenMadeRVA.com with your shipping address and items you'd like and we'll retrieve international shipping rates.
How much is shipping?
Shipping rates are based on the weight of your order. Shipping will be calculated during the check out process.
I just placed an order, when will it ship?
Orders are shipped within 1-5 business days after your order has been placed. You will recieve a confirmation email then when it ships with a tracking code.
How can I find wholesale information?
Let's see if we align! Please read and complete our wholesale application here.
I want to purchase your products but can't swing the full price.
Since we use high quality and organic ingredients and materials, our retail pricing can be steep. However, I never want Maven Made to be cost prohibitive. If pricing prevents you from placing an order, let's work together to make something work. Just email me at hello@MavenMadeRVA.com and we'll go from there.
Do you create custom products?
Right now we're taking a pause on making custom products. If you really want to collaborate, please email us at hello@MavenMadeRVA.com and I'll evaluate the opportunity and see if it's within our capacity.
What can I do with my empty bottles?
Please recycle or repurpose your empty Maven Made bottles (they make pretty little bud vases!). If you're local to Richmond, local shop Boketto Wellness offers a TerraCycle bin where you can drop your empty skincare/cosmetic/bodycare bottles. I also offer local monthly Facial Serum refills, find details here.
Why do you discuss politics, human rights issues, racism, lgbtqia matters, body image and such on your social media? Shouldn't you keep that seperate from your business.
I firmly believe wellness means protecting and proliferating the well-being for every body. Integrating my personal values within the voice of this business has been a learning process and beautiful part of Maven Made. Learning how to responsibly balance who I am and what I stand for within the voice of the business is something I now find necessary. As a proud queer womxn, activist and ally, it is incredibly important to amplify and bring awareness to real issues that many have the privilege of sweeping under the rug.
More than talking, I'm about doing. Maven Made is an active member of the Richmond LGBTQ Chamber and a Green Star member of Virginia NORML We have also pledged to Equality Means Business which guarantees Maven Made is a safe and welcoming place for LGBT people to work and shop.
We also donate a portion of our online sales to organizations we believe in that are working hard to create the betterment of everyone and real change. These organization have included: Marijuana Justice Virginia, The Richmond Doula Project, Girls For a Change, Side by Side, Southerners on New Ground, RAICES (Refugee and Immigrant Center for Education and Legal Services), the Humane Society and more.
Maven Made was created to provide natural, non-toxic and quality products to the public, however some legal things still need to be mentioned:
Content on our website is provided for general informational purposes and should not be considered medical advice. Product information is not intended to diagnose, treat, cure, or prevent any disease.
Please consult a healthcare provider if you have any questions about a particular health condition.
Maven Made products and website information have not been evaluated or approved by the Food & Drug Administration.
If you have allergies or sensitivity, do not use ingredients that may trigger a reaction. We always recommend a patch test on skin if there are any sensitivities or concerns for a reaction. Discontinue product usage if a reaction occurs.